Copilot CLI Troubleshooting: Authentication, Access, Policies, and Recovery

Commands for diagnosing Copilot CLI authentication failures, token issues, wrapper install problems, and access-policy errors.

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Authentication troubleshooting

Diagnose missing credentials, invalid tokens, and wrong-account problems.

Check GitHub CLI authentication status

Verify whether GitHub CLI is already logged in.

bashANYcopilotauthgh
bash
gh auth status
Notes

Use this when Copilot reports missing auth information and you want to inspect your GitHub CLI auth state.

Re-run Copilot login

Restore access with the OAuth login flow.

bashANYcopilotauthlogin
bash
copilot login
Notes

The official fix for missing or expired credentials is often to sign in again.

Check whether the Copilot token env var is set

Inspect the highest-priority token variable.

bashANYcopilotauthenv
bash
echo $COPILOT_GITHUB_TOKEN
Notes

If nothing prints, the variable is not set in the current shell environment.

Check GH_TOKEN

Inspect the GitHub CLI token env var.

bashANYcopilotauthenv
bash
echo $GH_TOKEN
Notes

`GH_TOKEN` takes precedence over `GITHUB_TOKEN` but not over `COPILOT_GITHUB_TOKEN`.

Check GITHUB_TOKEN

Inspect the fallback GitHub token env var.

bashANYcopilotauthenv
bash
echo $GITHUB_TOKEN
Notes

A stale or unexpected value here can lead to wrong-account or permission confusion.

Set a fine-grained token for CLI auth

Export a supported token into the current shell.

bashANYcopilotauthtoken
bash
export COPILOT_GITHUB_TOKEN=PERSONAL_ACCESS_TOKEN
Notes

Use a supported fine-grained token rather than a classic PAT.

Install, access, and policy issues

Fix common setup blockers related to plans, policies, and keychains.

Print the installed CLI version for support

Check whether your binary is current.

bashANYcopilottroubleshootingversion
bash
copilot version
Notes

A mismatched version is a frequent cause of behavior not matching the docs.

Update before deeper debugging

Refresh the binary to the latest release.

bashANYcopilottroubleshootingupdate
bash
copilot update
Notes

This can resolve issues caused by old builds or wrapper download state.

Remove the gh-managed binary and re-download

Reset a broken gh wrapper install.

bashANYcopilottroubleshootinggh
bash
gh copilot --remove && gh copilot
Notes

Useful when the `gh` wrapper has cached a bad or stale binary.

Linux keychain fix note

Install keychain support when secure storage is unavailable.

textANYcopilottroubleshootingkeychainlinux
text
Install libsecret or accept plaintext credential storage when prompted.
Notes

The auth troubleshooting guide calls out missing keychain support as a common failure mode.

Confirm plan and organization policy access

Verify subscription and org-level Copilot CLI policy.

textANYcopilottroubleshootingpolicy
text
Check that your Copilot plan is active and that your organization or enterprise has not disabled Copilot CLI.
Notes

403 and policy-denied errors often come from licensing or admin settings rather than local CLI bugs.

Safe debugging patterns

Use lower-risk ways to understand what Copilot is doing and why.

Read the permissions help topic

Inspect permission-related help text.

bashANYcopilothelppermissions
bash
copilot help permissions
Notes

Useful when debugging why a tool did or did not run.

Read the environment help topic

Inspect supported environment controls.

bashANYcopilothelpenvironment
bash
copilot help environment
Notes

A quick way to confirm environment variable names and behavior.

Inspect usage metrics during a problematic session

Check how the session is behaving.

textANYcopilottroubleshootingusage
text
/usage
Notes

A good checkpoint when responses feel truncated, expensive, or oddly slow.

Inspect context pressure

Check whether the session has too much accumulated context.

textANYcopilottroubleshootingcontext
text
/context
Notes

Long sessions can lose precision if important details are compressed or summarized.

Compact before retrying a task

Reduce context noise before asking again.

textANYcopilottroubleshootingcompact
text
/compact
Notes

A helpful move when the agent starts drifting or repeating itself.

Force a clean auth reset

Log out and back in when account state looks wrong.

bashANYcopilottroubleshootingauth-reset
bash
copilot logout && copilot login
Notes

A straightforward fix for wrong-account, revoked token, or cached-credential issues.

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